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Search practical answers for setup, channels, customer work, billing, security, and troubleshooting.
Popular help
12 articles
getting started
Set up your workspace and team
Create a clear workspace structure, invite teammates, and assign the right operating access before launch.
Read articlecontacts crm help
Import and manage contacts safely
Prepare contact data, resolve duplicates, and preserve consent when importing customer records.
Read articlegetting started
Contact WRKZY Support
Choose self-service help, AI assistance, or a private human support case and know what happens next.
Read articlecampaigns help
Complete campaign preflight and review
Check audience, content, channel health, consent, and accountability before sending a campaign.
Read articlesecurity privacy help
Privacy, security, and support data
Understand what WRKZY shares with support and how to report a sensitive security concern.
Read articleemail inbox help
Connect a shared email inbox
Connect a shared email address, validate sending and receiving, and route it to the correct team Inbox.
Read articlesecurity privacy help
Roles, permissions, and restricted inboxes
Understand organization roles, workspace access, and restricted team Inbox permissions in WRKZY.
Read articlebilling account help
Sign in, reset your password, and use MFA
Recover access to WRKZY, reset your password, and complete multi-factor authentication safely.
Read articletroubleshooting
Troubleshoot message delivery failures
Use delivery evidence and connection health to identify common WhatsApp and email sending failures.
Read articlewhatsapp help
Connect WhatsApp to WRKZY
Connect an approved WhatsApp Business account and confirm that the channel is ready for customer messaging.
Read articlebilling account help
Billing, plans, and account access
Find your subscription status, plan limits, invoices, and the people allowed to manage billing.
Read articlewhatsapp help
Manage messaging templates and approvals
Prepare WhatsApp and email templates with the correct variables, consent, and review state.
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